We can brag about ourselves all we want, but our customers know the truth, and here is where we let them tell it. We do our best to satisfy each and every customer’s needs, and we hope it shows. Have you had an experience with us you’d like to share? Submit your testimonial below, and we’ll add it to this page! We want to hear from you!
“We absolutely LOVE our new system from Elite. Watching DVDs at home in such a setting is a real treat. Our friends and neighbors have been blown away by the picture and sound. I also want to commend you on the caliber of your people. The crew that did our installation was really great. They worked quickly, got it right, and cleaned everything up when they were done. Truly top notch.”
“Thank you so much for your continued participation in the News on 6 Concept Home Projects! Our company is excited to break ground on a third project in Tulsa, and have been pleased to work with Rob on all three Concept Homes. Elite Sound & Cinema sets the bar for all home automation needs, and is second to none when it comes to service and quality. We look forward to another successful project in 2008!” Anne Walden – TLConcepts, LLC
“The start of my home theater journey was pretty rough. I went to a couple of different thearer stores around town and was disappointed with the customer service that I received. Often times I was ignored and if I was acknowledged the information I received was minimal. That all changed when I went to Elite Sound and Cinima. From the first day that I walked through the door Rob, Steve, Jeff & the crew have treated me like royalty! I have been blown away by the knowledge that they have on electronics and their willingness to do one on one consults with me throughout each stage of the design and installation of my home theater. It dosen’t stop there. Although it’s been several months since the completion of my theater, I called today with questions and they were jsut as attentitive as the day I first walked through their door. Customer service even after the sale is complete, now that’s impressive!! My theater is awsome and all the guys in my neighborhood are jealous! Keep up the excellent work Elete! I’ll see you again when I am ready to upgrade!”
Your customer for life, Whit Hargrave
“Rob and his staff are extremely professional, any questions I’ve ever had they’ve been right there. By far the best experience I’ve ever had purchasing high end equipment. I would highly recommend Elite Sound & Cinema for any of your A/V needs. Best in the Tulsa area “Bar None” in my opinion.”
“We asked Rob Smith from Elite Sound and Cinema to come to our home and assist us in choosing a home entertainment center that would best fulfill our requirements, based on other good recommendations from the community. He was able to give us multiple options and took the time to disseminate the information we needed to make an informed decision. Given the dynamic nature of the technology as well as the need to best match the technology with a given room’s unique environment, I felt it critical to have someone experienced to assist us with these options (as opposed to some kid at an electronics superstore trying to get a commission), and Mr. Smith certainly did not disappoint. Subsequently, the installation crew from Elite came to my home and installed my system efficiently and professionally, to include calibration and instruction regarding the use of the various components. This allowed me to enjoy my system immediately. Now I am the very happy owner of a 96” DLP projection system and a 54” LG DLP television that have far exceeded my expectations in every way. Once you watch Notre Dame football in HD on a 96” screen there is simply no going back! Overall my experience with Elite Sound and Cinema was outstanding. I would recommend them without reservation to anyone who seeks professional advice and professional installation of a home theater system or any size or complexity!”
Lawrence C. Brotherton III, MD
“We wanted to say, what a great decision it was in choosing Elite Sound and Cinema for our family entertainment needs!
It took us a lot of time and thought before making this large investment. And we feel as though we could not have chosen a better group of professionals to accomplish our goals!
We felt as though you truly cared about needs and wants and did an excellent job of helping us choose the fine system that sounds and looks great!
Thank you again for the time you spent in helping us have a great experience and giving our family the enjoyment and increase in lifestyle we were hoping for.
Also your installer was very good and has a great attitude that made the experience that much better! Thank you!
Please pass this on to anyone requiring a recommendation!”
Dewey and Tina Lowery
“Elite Sound & Cinema installed a Fujitsu 42” Plasma Television, a Denon receiver, and an up-graded Dish Network system for High Definition reception in my home. This installation involved integrating this equipment along with existing equipment.
I am happy to report that the installation went almost flawlessly and without any major problem. I am extremely pleased with the results and can recommend Rob Smith and his installation expert, Alex Mercado. Their obvious expertise was outstanding and of great comfort over the course of the two day installation process. They were very accommodating and moved some of the replaced items to other locations in my home.
I would, unhesitatingly, recommend their organization to anyone.”
William W. Allen
“Thanks so much for the awesome system you put in our house! I appreciate all the hard work you guys put into getting our system setup.
The whole family is enjoying it, you have no idea how Spongebob Squarepants sounds in five channel! Ha Ha!
Thanks again for all of your help, it is very much appreciated.”
” I just wanted to drop a few lines on how we are enjoying the new theater room. Everything came out just like we wanted it and everyone that has seen it really thinks it is great. Jim and Steve did a great job on selling the system and did everything they said they would. Mark was great to work with on the installation and the system couldn’t be better. Elite Sound and Cinema should be proud to have people working for them of this caliber. Thanks again for the help.”
There are many companies out there who offer great products, great service, or affordable prices. In the last 7 years, I have exclusively hired Elite Sound and Cinema for many projects in my home because I have never found a company that truly delivered in all three areas. I have purchased 7 plasma TVs, a home theater room, and had them design and install an outside entertainment area that had to withstand the weather. I have been so impressed with their concern to make sure that I was completely satisfied, and to this day they continue to check on me to make sure that I am still happy with their work. The biggest reason I continue to use and recommend this company is because if their integrity. I am very ignorant about home entertainment systems and it was obvious. They actually helped me save money and recommended some less expensive options that met my needs just as well as the much more expensive choices that I was already willing to pay for. How many companies would do that today?? I really appreciate the character of the owner, Rob Smith, and appreciate that he puts people before profit. Because of that, they have a loyal customer Lynette Keys
I had Rob and his team prewire my home while it was under construction & they took the time to understand how I wanted to use my system so it was installed right from the start. Thank you for your knowledge and experience throughout the entire process.Lindsey Weathers
I’ve been dealing with Rob since they opened in 1999 and have had nothing but great experiences with Rob and Elite Sound and Cinema, they have done everything from prewiring our new home built in 2002 to providing all of our equipment for a home theater as well as installing and programming Control4, nothing but professionalism from Elite and the entire staff.Roger Cook
I’ve done business with Elite Sound for several years and have always had good experiences. Rob and Scott are both very dedicated to taking care of my wishes and I feel I have received great customer service from them. For anything in your home from a simple surround system to having you entire house decked out with A/V and automation, I highly recommend them.Abe1204
I had Elite Sound install my theater system and they were fantastic. My salesman Rob was honest as the day is long and even talked me out of spending so much money. I wanted to buy a few things that were not necessary and Rob could have easily taken my money and sold me the items but he educated me on why it was not necessary and I really appreciated that. It is rare when a company really cares about what they do and I felt these guys did the system like they would in their own home. I would recommend them to anyone who is in the market for a theater or automations system. These guys Rock.Johnny 5
Rob and the guys at Elite Sound & Cinema are top notch professionals. If you are interested in home theater for your home, check them out first. You will be glad you did.Jim Brook
The owners are absolutely wonderful people and will do the best job they can for you.Beth Miller
Very happy with the equipment and the installation of these guys.Shawn Pope
These guys provided me with incredible service and they have an awesome operation. I highly recommend. Elite Sound and Cinema.Rocky Fisher
The Best in Tulsa!!!!! I wanted Control4 for my new home and here is why I decided to go with Scott and his team:
1. The Follow Up- I contacted about 5 different places in Tulsa by phone and email, since I was overseas at the start and during the project. The fact they returned my emails when others didn’t or some just took too long.
2. Customer Service- quick answers to questions, worked great with my builder, and most important my wife had no complaints or problems with the staff. Very professional group. I had lots of demanding needs and they surpassed all of them. I have a friend that went with Blue speed, and he complained to me that he can’t get them back to his home for more questions he has with his control4 system. My experience has been much better.
3. Ethics- some of my request was a little over kill and they recommended better cost saving solutions instead of just doing what I asked. It saved me money and I am much happier with solutions in place.
4. Quality of work- nothing was damaged. I wanted a very Nice and clean setup and they scored a 10, my family loves the setup and guest can’t stop saying how much they love the way the house was setup with a cinema for 7 and control4 controlling everything.
5. Pricing was fair when compared to others and in some areas better.
I would use these guys again; Scott and Matt made the experience great. I would strongly recommend.